FAQs 
for Companions

HOW DO THE CALLS WORK?

We will help you set up an easy video call on Zoom - we’ll walk you through a step by step to make it super simple! Each week the volunteer Companion will video call on Zoom at an agreed allotted time

 

WHAT ARE WE GOING TO TALK ABOUT?

Isn’t it great when conversation just flows?! We know that doesn’t always happen and more importantly every person is an individual, with unique interests. So, we’ll ask the older participant a few short questions, like ‘what’s your favourite TV programme?’ or ‘what music do you listen to?’. We’ll pass this on to their volunteer companion before the first chat, so they’ll have some conversation starters already . We’ll also provide a ‘Topic of the week’ with a theme for the conversation, so both parties can have a little think about what they might like to ask or share. Topic of the week ranges from talking about childhood to musicals to food - anything goes! 

 

WHAT DO YOU DO IN TERMS OF SAFEGUARDING?

All of our Volunteer companions take part in our official Connectforce Companion training before their first chat, which includes a dedicated Safeguarding module. They are DBS checked, have provided 2 references and  agreed to the Volunteer Companion terms and conditions. We will continually monitor the progress of your chats by asking for feedback and you will have a personal contact from the Connectforce team, who you can contact with any concerns.

 

WHO IS CONNECTFORCE COMPANIONS FOR?

To sign yourself or an older person up for Connectforce Companions you will need to:

  • Be over 60

  • Have your own video calling device - smartphone/ipad style device/computer with camera

  • Commit to the same 20 minute slot each week for your chat

  • Be able to hear and be understood over video call

 

IS THERE ANYONE WHO CAN’T TAKE PART IN CONNECTFORCE COMPANIONS?

Connectforce Companions may not be as helpful for people living with dementia, memory loss, or mental health issues who need a higher level of support. But we are working with specialists to create a suitable, inclusive programme. So we would love to hear from you if you feel this could be of interest for you. Get in touch at @info@connectforce.community .


 

WHAT IF WE DON’T GET ALONG?

We pair our companions based on shared interests, so we would encourage a couple chats whilst you both relax and get to know each other. However, if you are really finding it tricky, then please let us know and we will look at some alternatives.

Company Number 12856628

  • Instagram
  • LinkedIn
  • YouTube
  • Twitter